“…Very responsive…their overall knowledge of jobs being performed is an 8 out of 10. …Strengths are timeliness and quick turn-around. Pricing is very competitive.”
“They have a strong ability to adapt to design criteria. Pricing is very competitive.”
“They understand how we operate and what our requirements are.”
“Responsiveness is excellent. ..Technical knowledge and efficiency.”
“…Product knowledge of in-building network and response time. I no longer work with vendors, but when I did, NeoGen was one of the top companies.”
“Dependable.”
“Pricing is fair and competitive.”
Customer feedback from individual customers:
Overall Service:
“Very good. Everybody’s happy.” – Bob Carter, USPS (GA)
“Excellent.” – James Medlin, Leith Automotive (NC)
“Very good.”- Toby Phillips, Lake City (FL)
“The service was good. The guys were very professional.” – Wayne Pressley, BMW/ESB (SC)
“The service was great.” – Ross Ware, Apex (NC)
“The service was great.” – Dale Cargin, ATL Beverage (GA)
“The service was great.” – Damiel Jackson, USPS (NC)
“The service was great.” – Bob Bowling, Storr Office (NC)
“The guys were very professional.” – Jennifer Parks, Bobcat (NC)
“Pleasant workers.” – Jeanne Moore
“The service was good.” – Gary Tolentino, VZW Retail store Canton (GA)
“The service was good.” – Adam, Smart Ala (AL)
“Great.” – Brandon Ensley, Halpern’s Steak & Seafood (GA)
“The service was great.” – Velda Lackey, US Navy 630 (FL)
“Great. The guys were very polite and informative.” – Velda Lackey, US Navy NEXCOM/607 (FL)
“Really good.” – Chris Kelly, First Data (GA)
“Fine. They did a great job.” – Daniel Odear, VZW retail store Blueridge (GA)
“Great.” – Berry Wilburn, VZW retail store Marietta (GA)
“They were great, very pleasant.” – Hailey, VZW retail store Jasper (GA)
“Great. The employees were very knowledgeable and professional. They knew what they were doing.” – Gwen Hooper, Comcast Marietta (GA)
 
How is new service working?
“Fantastic.” – Donald Crooks, AFLAC (GA)
“Much better than before.” – Brandon Ensley, Halpern’s Steak & Seafood (GA)
“There has been a vast improvement in the service.” – Lamar Greeson, City of Cartersville (GA)
“It’s working great. We went from having zero bars to having full bars.” – Hannah Rule, Walton DFCS (GA)
“Great. Before it was spotty. Now we get full bars.” – Chris Kelly, First Data (GA)
“Working fine. We are getting great service.” – Daniel Odear, VZW retail store Blueridge (GA)
“Excellent.” – Berry Wilburn, VZW retail store Marietta (GA)
“Perfect. We now have 4G.” – Hailey, VZW retail store Jasper(GA)
“Perfect. Everyone is happy.” – Bruce McCullough, Board of Regents (GA)
Any Comments?
“They did an outstanding job!” – Bob Carter, USPS (GA/NC)
“They did an excellent job.” – James Medlin, Leith Automotive (NC)
“They communicated with me very well. I understood what they were doing. They completed the job in a timely manner.” – Toby Phillips, Lake City (FL)
“Great, professional team.” – David Landry, ESH
“The guys were very professional. Nice to meet with the team.” – Donald Crosby, First Baptist (SC)
“The installation was surprisingly completed very fast. The guys were in and out.” – Adam, Smart Ala (AL)
“Guys were very pleasant.” – Jeanne Moore
“The technicians were very accommodating as far as working around our schedules and very easy to work with. They explained everything as they went along. Provided excellent customer service.” – Hannah Rule, Walton DFCS (GA)
“The employees were easy to talk to and worked around my schedule. They did a great job.” – Velda Lackey, US Navy NEXCOM/607 (FL)
“Really neat installation. The guys were friendly and did a great job.” – Daniel Odear, VZW retail store Blueridge (GA )
“The guys came in and knew exactly what needed to be done. They had very few questions. They even joked with some of our staff throughout the day. They were very pleasant.” – Hailey, VZW retail store Jasper (GA)
“The employees were great to work with. They were punctual and professional. I really can’t – say enough about them. A few of our Comcast employees were late, and they were very They did a great job!” – Gwen Hooper, Comcast Marietta (GA)
“The installers were awesome. They can come back to my facility any time. It was a big job, but everything worked out perfectly. The installers did a great job.” – Bruce McCullough, Board of Regents (GA)
“We are extremely pleased with the quick turnaround on this project. The installers were great to work with, and they completed the job on time. Overall an A+.” – Russell Weinwurm, FEMA (GA)